/* Private review uses the operations console's existing palette and controls. */
.contact-review-page{display:grid;gap:18px;min-width:0}
.cr-policy{display:flex;align-items:center;gap:12px;padding:14px 18px;border:1px solid #dce7fc;border-radius:10px;background:#f0f5ff;color:#52637f}
.cr-policy-mark{display:grid;place-items:center;flex:none;width:32px;height:32px;border-radius:8px;background:#e0ebff;color:var(--blue);font-size:15px;font-weight:700}
.cr-policy b{margin-right:14px;color:#2c4268;font-size:13px}.cr-policy span{font-size:12px}
.cr-queue{padding:0;overflow:hidden;min-width:0}
.cr-queue-head{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:0 22px;border-bottom:1px solid var(--line);min-height:68px}
.cr-tabs{display:flex;align-items:stretch;align-self:stretch;gap:28px}
.cr-tabs button{position:relative;display:flex;align-items:center;gap:8px;border:0;background:transparent;padding:0 2px;font-size:14px;color:var(--muted)}
.cr-tabs button.active{color:var(--blue);font-weight:650}.cr-tabs button.active:after{position:absolute;content:'';height:3px;border-radius:3px 3px 0 0;background:var(--blue);left:0;right:0;bottom:0}
.cr-tabs button span{min-width:23px;padding:0 6px;border-radius:10px;background:#f0f2f6;font-size:11px;font-weight:500;color:#738098;text-align:center}.cr-tabs .active span{background:var(--blue-soft);color:var(--blue)}
.cr-filters{display:flex;align-items:center;gap:24px;padding:18px 22px;background:#fff}
.cr-filter{display:flex;align-items:center;gap:10px;white-space:nowrap;color:#65718a;font-size:12px}
.cr-filter select{min-width:148px;height:36px;padding:0 30px 0 12px;border:1px solid var(--line-strong);border-radius:7px;background:#fff;color:var(--ink);font-size:13px}
.cr-filter select:focus{border-color:var(--blue);box-shadow:0 0 0 3px var(--blue-soft)}
.cr-filter-note{margin-left:auto;color:var(--faint);font-size:11px}
.cr-table-scroll{min-height:220px;max-height:520px}.cr-table{width:100%;table-layout:fixed}
.cr-table th{background:#f8fafd;white-space:nowrap}.cr-table th:nth-child(1){width:22%}.cr-table th:nth-child(2){width:27%}.cr-table th:nth-child(3){width:14%}.cr-table th:nth-child(4){width:17%}.cr-table th:nth-child(5){width:10%}.cr-table th:nth-child(6){width:10%}
.cr-table td{padding:20px 18px;vertical-align:middle;font-size:13px}.cr-table th{padding:12px 18px}.cr-table tbody tr:hover{background:#fafcff}
.cr-person{display:flex;align-items:center;gap:10px;min-width:0}.cr-person>div{min-width:0}.cr-person b{display:block;font-size:13px;font-weight:600;color:var(--ink)}
.cr-person small{display:block;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11px;color:var(--faint);margin-top:4px}
.cr-avatar{flex:none;display:grid;place-items:center;width:34px;height:34px;border-radius:50%;background:var(--blue-soft);color:var(--blue);font-size:14px;font-weight:600}.cr-avatar.teacher{background:#e7f5f1;color:#18856c}
.cr-conversation,.cr-preview{display:block;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.cr-conversation{font-size:13px;font-weight:600;color:var(--ink)}.cr-preview{font-size:12px;color:#7d899f;margin-top:5px}
.cr-subline{display:block;font-size:11px;color:var(--faint);margin-top:5px}
.cr-tag{display:inline-flex;align-items:center;min-height:24px;padding:2px 8px;border-radius:5px;font-size:11px;font-weight:500;white-space:nowrap;background:#f0f2f6;color:#68758c}.cr-tag.amber{background:#fff5e5;color:#9c661c}.cr-tag.blue{background:#edf3ff;color:#2667f5}.cr-tag.green{background:#eaf8f2;color:#18845e}.cr-tag.gray{background:#f1f3f7;color:#6e7b91}
.cr-review-button{white-space:nowrap;min-height:32px;padding:0 12px;font-size:12px}
.cr-pagination{display:flex;justify-content:space-between;align-items:center;padding:16px 22px;border-top:1px solid var(--line);font-size:12px;color:var(--muted)}.cr-pagination>div{display:flex;gap:8px}
.cr-empty{text-align:center;padding:46px 20px;color:var(--muted)}.cr-empty b{font-size:14px;font-weight:500}.cr-empty p{font-size:12px;color:var(--faint);margin:8px 0 0}
.cr-error{padding:12px 22px;color:#ae4b37;background:#fff5f0;font-size:13px}
.cr-bans{padding:0;overflow:hidden}.cr-bans summary{display:flex;justify-content:space-between;align-items:center;cursor:pointer;list-style:none;padding:20px 22px;font-weight:600}.cr-bans summary::-webkit-details-marker{display:none}.cr-bans summary:after{content:'⌄';margin-left:12px;color:var(--muted)}.cr-bans[open] summary:after{content:'⌃'}.cr-bans summary small{margin-left:auto;color:var(--faint);font-size:12px;font-weight:400}.cr-bans summary b{margin-left:8px;padding:2px 7px;background:#f0f3f8;border-radius:5px;font-size:12px;font-weight:500;color:var(--muted)}
.cr-bans td{overflow-wrap:anywhere}.cr-bans td:nth-child(2){max-width:450px}
body:has(.cr-dialog-mask){overflow:hidden}
.cr-dialog-mask{position:fixed;z-index:110;inset:0;display:flex;align-items:center;justify-content:center;background:rgba(18,30,51,.38);padding:24px}
.cr-dialog{display:flex;flex-direction:column;width:min(1180px,96vw);height:min(850px,calc(100dvh - 48px));min-height:400px;border:1px solid #dce3ef;border-radius:14px;background:#fff;box-shadow:0 24px 80px rgba(14,30,56,.18);overflow:hidden;outline:none}
.cr-dialog-head{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:20px 24px;flex:none;border-bottom:1px solid var(--line)}
.cr-dialog-head h2{display:flex;align-items:center;gap:12px;margin:0;font-size:19px;font-weight:650;letter-spacing:0}.cr-dialog-head p{margin:6px 0 0;color:var(--muted);font-size:12px}.cr-dialog-head p span{color:var(--faint)}
.cr-close{display:grid;place-items:center;flex:none;width:34px;height:34px;padding:0;border:0;border-radius:8px;background:#f2f5f9;font-size:24px;line-height:1;color:#6c7b94}
.cr-detail-meta{display:grid;grid-template-columns:1.2fr .8fr 1.2fr;gap:24px;flex:none;padding:14px 24px;border-bottom:1px solid var(--line);background:#fbfcfe}
.cr-detail-meta>div{min-width:0}.cr-detail-meta span,.cr-label{display:block;font-size:11px;color:var(--faint);margin-bottom:5px}.cr-detail-meta b{display:block;font-size:13px;font-weight:600;color:#34435c}.cr-detail-meta small{display:block;font-size:11px;color:var(--muted);margin-top:4px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cr-dialog-body{display:grid;grid-template-columns:minmax(0,1fr) 380px;min-height:0;flex:1}
.cr-context{display:flex;flex-direction:column;min-width:0;min-height:0;background:#f7f9fc}.cr-pane-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}.cr-pane-head h3{margin:0;font-size:14px;font-weight:600}.cr-pane-head>span{font-size:11px;color:var(--faint)}
.cr-context>.cr-pane-head{padding:18px 24px 0;flex:none}.cr-message-list{overflow:auto;min-height:0;padding:0 24px 24px;overscroll-behavior:contain}
.cr-message{margin-bottom:16px}.cr-message-meta{display:flex;align-items:center;gap:10px;flex-wrap:wrap;font-size:11px;color:#8994a6;margin-bottom:7px}.cr-message-meta b{font-size:12px;font-weight:500;color:#65738a}.cr-message-meta span{font-size:10px;color:#a07532}
.cr-message-text{display:inline-block;max-width:95%;padding:11px 14px;background:#fff;border:1px solid #e6ebf3;border-radius:0 10px 10px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:1.7;color:#44536b}
.cr-message.is-target .cr-message-text{background:#fff8ec;border-color:#efdfbe;color:#936729}
.cr-review-side{padding:18px 22px;overflow:auto;min-width:0;overscroll-behavior:contain;border-left:1px solid var(--line)}
.cr-evidence{margin-bottom:16px;padding-bottom:14px;border-bottom:1px solid var(--line)}.cr-evidence-locked{padding:12px;border-radius:8px;background:#f6f8fc;border:1px dashed #dce3ef}.cr-evidence-locked p{font-size:12px;line-height:1.7;color:#7c889d;margin:0 0 10px}.cr-evidence-locked .button{font-size:12px;min-height:32px}
.cr-evidence-content{background:#f8fafc;border:1px solid var(--line);border-radius:8px;padding:12px}.cr-evidence-content p{white-space:pre-wrap;overflow-wrap:anywhere;margin:4px 0;font-size:13px;line-height:1.7}.cr-evidence-content img{display:block;max-width:100%;max-height:300px;margin-top:12px;object-fit:contain;border-radius:6px}
.cr-decisions{margin:0;padding:0;border:0;min-width:0}.cr-decisions legend{font-size:14px;font-weight:600;margin-bottom:12px;padding:0}.cr-choice{display:flex;align-items:flex-start;gap:10px;padding:9px 12px;margin-bottom:8px;border:1px solid var(--line);border-radius:8px;cursor:pointer}.cr-choice input{margin:4px 0 0;accent-color:var(--blue);flex:none}.cr-choice b{font-size:12px;font-weight:600}.cr-choice small{display:block;margin-top:3px;font-size:11px;line-height:1.6;color:var(--faint)}.cr-choice.selected{border-color:#8cadf5;background:#f5f8ff}.cr-choice.danger-choice b{color:#b55145}.cr-choice.danger-choice.selected{border-color:#dbaba6;background:#fff9f8}.cr-decisions:disabled .cr-choice{opacity:.65;cursor:default}
.cr-reason.form-field{margin-top:16px}.cr-reason.form-field>span{font-size:12px;color:#475772}.cr-reason em{font-size:10px;font-style:normal;font-weight:400;color:#a97530;margin-left:6px}.cr-reason.form-field>textarea{font-size:12px;line-height:1.65;min-height:78px;padding:10px 12px}
.cr-help{font-size:11px;line-height:1.7;color:var(--faint);margin:12px 0 0}
.cr-dialog-foot{display:flex;align-items:center;justify-content:space-between;gap:16px;flex:none;padding:15px 24px;border-top:1px solid var(--line);background:#fff}.cr-dialog-foot>span{font-size:11px;color:var(--faint)}.cr-dialog-foot>div{display:flex;gap:10px}.cr-dialog-foot .button{min-height:38px;font-size:13px}.cr-danger{border-color:#b95046!important;background:#b95046!important;color:white!important}.cr-danger:disabled{opacity:.45}
.cr-ban-confirm{margin-top:14px;padding:14px;border:1px solid #e9c8c4;background:#fff8f7;border-radius:8px}.cr-ban-confirm>b{font-size:13px;color:#a34f45}.cr-ban-confirm p{font-size:12px;line-height:1.7;color:#8f736f;margin:8px 0 12px}.cr-ban-confirm>div{display:flex;justify-content:flex-end;gap:8px}
.cr-result{padding:16px;background:#f7f9fc;border-radius:8px}.cr-result strong{display:block;font-size:17px;margin:10px 0}.cr-result p{font-size:13px;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere}.cr-result small{color:var(--muted);font-size:11px}
.cr-lift-dialog{width:480px;height:auto;min-height:0}.cr-lift-body{padding:4px 24px 24px}.cr-lift-dialog .cr-dialog-foot{justify-content:flex-end}
.cr-dialog button:focus-visible,.cr-choice:focus-within,.cr-tabs button:focus-visible{outline:2px solid #8eaff8;outline-offset:3px}
@media(max-width:1300px){.cr-dialog-body{grid-template-columns:minmax(0,1fr) 350px}.cr-filter-note{display:none}.cr-table td,.cr-table th{padding-left:12px;padding-right:12px}.cr-avatar{display:none}.cr-table th:nth-child(1){width:20%}.cr-table th:nth-child(2){width:25%}.cr-table th:nth-child(4){width:19%}.cr-table th:nth-child(6){width:12%}}
@media(max-height:720px){.cr-dialog-head{padding:14px 22px}.cr-detail-meta{padding:12px 22px}.cr-dialog-foot{padding:12px 22px}}